5 stars for the house & surroundings - very beautiful, well furnished. Loved the pool house; although not ideal to have to walk inside for a bathroom. 2 stars for appliances not functioning properly and inaccurate descriptions.
Issues:
1. The location of the house could be better described using closer towns.. also note that it is in the middle of nowhere, with only SOS signal.
2. There is no hot tub.. it's a "soaking tub," meaning, no jets / water circulation or lights. You sit in the slime with others in stagnant water.
3. Only 2 of the burners on the stove worked properly; one burst into a big flame when trying to ignite (very dangerous). I have gas stoves as home & fully aware of how to work them properly.
4. The freezer does not work; we refilled the ice cubs before going to bed & still 20-24 hours later they were not solid. The freezer door doesn't appear to shut all the way.
5. The fridge temperate - not cold enough & caused a few issues with some of the food. We ended up using the outdoor fridge, which was super cold & great.
Landed on 4 stars due to responsiveness & ability to address the issues brought up.